The Spark Index
Support
Product help for The Spark Index on Windows
Need help with indexing, FTP uploads, installers, or Store listings? Reach us using the contacts below.
Contact
- Email: support@vlemon.com
- Privacy requests: privacy@vlemon.com
Before you write
- App version (Help → About, or the version chip in the status bar).
- Windows version and whether you installed via NSIS installer or Microsoft Store.
- What you expected vs. what happened.
- Optional: copy of
%APPDATA%\the-spark-index\spark-errors.logwith secrets removed.
Common topics
- Index database location:
%APPDATA%\the-spark-index\file-index.sqlite - FTP connections: Dashboard → Library → FTP, or Connections dialog.
- Policies: Privacy · Terms
Microsoft Store
For purchase, refund, or Store-account issues, use Microsoft Store support. For product bugs and feature questions, contact Vlemon at the email above.