Common Legal Terms & Platform Conditions
Effective date: September 14, 2026
Publisher: Vlemon LLP, Indore, Madhya Pradesh, India · Contact: legal@vlemon.com · privacy@vlemon.com · support@vlemon.com
This document establishes the Common Legal Terms applicable to all websites, applications, services, software toolkits, APIs, mobile apps, and desktop products published by Vlemon LLP (including products under vlemon.org, vlemon.com, omnisnap.dev, rosebi.com, logmy.work, and related domains). Individual product legal pages (Terms of Service, EULAs, Privacy Policies) cross-reference and incorporate these Common Legal Terms by reference; where a product's own page states a specific figure or exception (for example, its own liability cap), the product-specific page governs for that product.
1. Disclaimer of warranties & "use at your own risk"
All software, APIs, services, documentation, conversions, exports, scripts, and content provided by Vlemon LLP are offered on an "as is" and "as available" basis to the maximum extent permitted by applicable law. You expressly acknowledge and agree that your installation, access, and use of any Vlemon software or service is solely at your own risk. Vlemon LLP disclaims all warranties and conditions of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, non-infringement, and quiet enjoyment. Vlemon LLP does not warrant that the software or service will meet your requirements, operate uninterrupted or error-free, be compatible with any specific operating system or hardware, or that any defects will be corrected.
2. Limitation of liability & exclusion of damages
To the fullest extent permitted by law, Vlemon LLP, its partners, employees, affiliates, agents, and licensors shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages whatsoever, including loss of profits, revenue, data, goodwill, or savings; business interruption or system downtime; corruption or failure of local storage, databases, or backups; unauthorized access to or alteration of transmissions or data; or violations of employer, customer, or tenant access policies.
In no event shall Vlemon LLP's total aggregate liability arising out of or relating to any software, service, or these terms exceed the greater of: the total amount actually paid by you to Vlemon LLP for the specific software or service in the twelve (12) months immediately preceding the event giving rise to liability; or USD $10.00 (or equivalent in local currency), if no payment was made. A product's own Terms may state a different figure for that product specifically, which governs over this default.
These limitations apply regardless of the form of action (contract, tort, negligence, strict liability, or otherwise), even if Vlemon LLP has been advised of the possibility of such damages.
3. Governing law & exclusive jurisdiction (the Indore Clause)
These terms, product policies, and any disputes or claims arising out of or in connection with Vlemon LLP software or services are governed exclusively by the laws of India, without regard to conflict-of-law principles. Any legal suit, action, or proceeding shall be instituted exclusively in the competent courts located at Indore, Madhya Pradesh, India, whose exclusive jurisdiction and venue you irrevocably submit to and consent to.
Where a third-party app store (Microsoft Store, Google Play Store, Apple App Store) mandatorily requires that consumer dispute jurisdiction follow local store terms for store-acquired copies, those mandatory store rules coexist alongside this Indore Clause to the minimum extent required by law.
4. Anonymous data collection, telemetry & diagnostics
To improve product performance, reliability, and usability, Vlemon LLP software and services may collect non-identifiable, anonymized usage telemetry, system specs (OS version, architecture, app version), feature usage frequency, and anonymized error/crash stack traces. This telemetry does not contain personally identifiable information, credentials, passphrases, database query contents, proprietary business records, or underlying source/file contents. Where supported by the product, you may configure telemetry and diagnostics preferences in the application's settings. Vlemon LLP reserves the right to use aggregate, anonymized data for internal development, analytics, security benchmarking, and tool optimization.
5. Third-party app store & marketplace terms
If software is downloaded or acquired via a third-party marketplace or app store, the following platform-specific terms apply in addition to these Common Terms:
Microsoft Store: Store transactions, downloads, and auto-updates are governed by Microsoft Store Terms of Sale and Microsoft account policies. Software acquired via the Microsoft Store is licensed, not sold, subject to both the applicable product EULA and Microsoft's Standard Application License Terms.
Google Play Store: Billing for subscriptions and in-app purchases is processed through Google Play Billing. App behavior complies with Google Play Developer Program Policies, and Google OAuth/API integrations follow the Google API Services User Data Policy, including Limited Use requirements.
Apple App Store: This agreement is between you and Vlemon LLP only, not Apple Inc. Vlemon LLP, not Apple, is solely responsible for the software, its content, and any maintenance, support, or warranty obligations (Apple's only warranty obligation, if any, is a purchase-price refund). Vlemon LLP, not Apple, is responsible for addressing any user or third-party claims relating to the app or its intellectual property. Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it against you.
6. AI & automated output verification disclaimer
Certain Vlemon LLP products use artificial intelligence, machine learning models, automated parsers, code generators, script extractors, or database schema converters. Outputs generated by these tools (including SQL scripts, PowerShell commands, report schemas, code snippets, or transformed data) are produced at your direction. You are solely responsible for reviewing, testing, and verifying all automated outputs for accuracy, security, and syntax before executing or deploying them in production environments. Vlemon LLP disclaims all liability for errors or system damage caused by unverified automated outputs.
7. User indemnification & account responsibility
You agree to defend, indemnify, and hold harmless Vlemon LLP, its partners, officers, employees, and agents from claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your access to or use of Vlemon software, APIs, or services; your violation of these Terms, a product EULA, or an acceptable use policy; your processing, extraction, or transfer of data without proper authorization; or your violation of any third-party right or employer/tenant access policy (Microsoft 365, AWS, SQL Server, Power BI, and similar). You are solely responsible for maintaining the confidentiality of your account credentials, API tokens, encryption keys, and recovery passphrases.
8. Force majeure, infrastructure & third-party hosting costs
Vlemon LLP is not liable for any failure or delay in performance caused by events outside its reasonable control, including cloud provider outages (AWS, Azure, Netlify, CyberPanel, or API providers), internet disruptions, cyberattacks, natural disasters, regulatory actions, or telecommunications failures. You acknowledge that Vlemon LLP services rely on third-party hosting, storage, payment gateways, and API providers, and that fees you pay cover non-refundable third-party infrastructure costs incurred immediately upon purchase. Unless required by mandatory law or a specific app store's policy, pre-paid fees are non-refundable once provisioned.
Digital content and video courses: for digital products, downloadable software or files, video courses, tutorials, e-books, or media streams purchased through Vlemon LLP, access is provided immediately upon purchase authorization, and once accessed, downloaded, or streamed, the sale is final and non-refundable — except where mandatory consumer-protection law grants a right of withdrawal or refund that cannot be waived by these terms. For example, the EU/UK digital-content withdrawal right is only validly waived if you gave express, informed consent to immediate performance and acknowledged the loss of the withdrawal right at the point of purchase, not merely by this policy existing. Where that mandatory right applies and hasn't been validly waived through such a checkout-time consent step, it is not affected by this section.
AI credits and usage-based balances: where a Vlemon LLP product lets you purchase prepaid credits, tokens, or a usage-based balance to access AI-powered or third-party-API-backed features, a credit that triggers an actual feature use is spent and non-refundable once it does — Vlemon LLP has already incurred the corresponding third-party cost, and the service has been rendered. Unused credits don't entitle you to a cash refund, but remain valid and usable for twelve (12) months from the date of purchase unless a different validity period is clearly disclosed to you at the time of purchase; unused credits remaining after that period expire and are forfeited. The applicable expiry period is disclosed on the purchase/checkout screen before you buy, and a later change to this policy does not retroactively shorten the validity of a balance you've already purchased. Vlemon LLP may, at its discretion, extend or reinstate expired credits case by case, without obligation to do so generally.
9. Export controls & trade sanctions
You represent that you are not located in a country subject to government embargoes or sanctions, and that you are not listed on any government list of prohibited or restricted parties. You agree to comply with all applicable national and international export control laws.
10. Copyright & DMCA takedown notice procedure
Vlemon LLP respects the intellectual property rights of others. If you believe content available through Vlemon services infringes your copyright, notify our legal team at legal@vlemon.com or Vlemon LLP, Indore, Madhya Pradesh, India, with the copyrighted work claimed to be infringed, identification of the infringing material, your contact information, and a good-faith statement under penalty of perjury.
11. Advertising, analytics & third-party networks
Vlemon LLP apps, websites, and services may display advertisements from third-party ad networks, including Google AdSense and Google AdMob, and custom advertising partners. These vendors may use cookies, web beacons, and mobile advertising identifiers (such as the Android Advertising ID or Apple IDFA) to serve personalized or contextual ads. You can manage or opt out of personalized advertising via Google Ads Settings or your device's ad settings — see Google's ad technology policy for how Google processes this data. Vlemon LLP does not control, endorse, or assume responsibility for third-party products, services, or claims linked to by advertisers or sponsors.
12. Age restrictions & children's privacy
Vlemon LLP software, services, and websites are intended for general audiences and professional use, and are not directed to children under 13 (or under 16 in the EEA/UK and other applicable jurisdictions). Vlemon LLP does not knowingly collect personal data from children. If you believe a child has provided us with personal information, contact privacy@vlemon.com for prompt removal.
13. Anti-abuse, account suspension & termination
You agree not to engage in ad fraud, invalid ad clicks, automated impression generation, ad-blocker circumvention, or tampering with ad integration scripts in Vlemon products. Vlemon LLP may suspend, restrict, or terminate your access to services, Origin accounts, or product APIs at any time without prior notice if you violate these Terms, a product EULA, an acceptable use policy, or applicable law.
14. Modifications, severability & entire agreement
Vlemon LLP may modify these Common Terms at any time by updating this document and revising the effective date above; continued use after an update constitutes acceptance. If any provision is found unlawful or unenforceable, it is severable and does not affect the remaining provisions. These Common Terms, together with a product's own Terms of Service, EULA, Privacy Policy, and Acceptable Use policy, constitute the entire legal agreement between you and Vlemon LLP for that product.